Terms & Conditions

1: Our Contract
2:  Safety Notice
3:  Price & Payment
4:  Delivery and Title
5:  Availability
6:  Cancellation and Returns
7:  Liability
8:  Limited Companies – Guarantee
9:  Age Requirements for Specific Goods
10:  Termination
11:  Force Majeure
12:  Copyright and Intellectual Property
13:  Third Parties
14:  General

1:  Our Contract
These Terms and Conditions govern the supply of goods sold by PESelfHelp.com ("we" and "us") to the customer ("you") these constitute the entire and only agreement between us in relation thereto. All orders placed are subject to acceptance by delivery of the goods to you at which point a legally binding contract is constituted between us on these Terms and Conditions.
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2: Safety Notice - Important Information
Our products are intended to help you positively benefit from hypnosis. Although hypnosis is known to be a highly effective and consistent therapy, the content of our recordings and the information provided on them and this site should be regarded as being complimentary.
They should not and do not replace medical treatment.
Nothing offered by us is intended to diagnose, cure, or prevent any medical, emotional or physical condition/illness.
If you are in any doubt over a health or emotional problem then you should seek advice from a GP or an appropriate professional.
Do not listen to our recordings when you are involved in anything that needs your full attention such as driving or operating machinery.
Only listen to our recordings when you are in a safe environment.
Do not listen to any of our recordings if you suffer from epilepsy, clinical depression, or any other nervous or psychiatric condition. If in doubt please consult your doctor.
If you are under 18, you may only purchase products from us with the involvement of a parent or guardian.
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3:  Price & Payment
3.1 The price payable for the goods you order is as set out on our web site at the time you place your order, plus any charges for delivery as set out in the order form. We are not obliged to accept your order for such goods and may decline it or limit the order quantity.

3.2 On occasion, the prices payable of goods advertised on our web site may differ from those prices offered and we are under no obligation to honour any web site price if there is such a difference. Occasionally an error may occur with our web site and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price.

3.3 Subject to clause 2.4, we must receive payment for the whole of the price of the goods you order, and any applicable charges for delivery, before your order can be accepted unless we have agreed otherwise in advance in writing.

3.4 If you are an account customer, payment shall be made in full at the end of the month following the date of invoice. Time shall be of the essence for payment. We may revoke credit if you fail to make payment when due. If payment is not made when due, interest is payable at the rate of 3 per cent over HSBC’s then current base rate on the amount outstanding from the due date for payment until receipt by us of the full amount (including any accrued interest) whether before or after judgement, together with any reasonable legal or other recovery costs.
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4:  Delivery & Title
Unless you order and collect the goods, we will deliver them in accordance with your order. A valid signature will be required on collection or delivery. For reasons of health and safety and to avoid any property damage, most 'Big Stuff' items can only be delivered to a ground floor location at the delivery address. Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.
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5:  Availability
While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days or, in the case of an account customer, we may, in our absolute discretion, as soon as possible raise a credit to offset the amount invoiced to you.
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6:  Cancellation & Returns
6.1 You may cancel your order by giving us notice of cancellation within 30 days of the date of collection or delivery. Such notice may be given by emailing to the address set out on the contact form. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.

6.2 On cancellation for whatever reason, you must return the goods to us at your cost unless the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, in which case we will meet the cost of return but we ask that you allow us to nominate the carrier.
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7:  Liability
If you have notified us of a problem with the goods within 30 days of delivery, we will (subject to clause 4) either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights if you are a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
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8:  Limited Companies - Guarantee
Those signing the Trade Credit Account Application Form on behalf of limited companies do so as guarantor and irrevocably undertake to guarantee the payment of all monies owing to us by the relevant limited company if we believe that the limited company cannot meet its obligations. If the limited company goes into receivership, liquidation or administration the guarantor will pay to the receiver, liquidator or administrator, as the case may be, such sum as will enable him to pay all monies owed to us by the limited company.
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9:  Age Requirements for Specific Goods
Where the law requires a minimum age limit for the purchase of specific goods, you confirm that you are over the required age limit and that delivery will be accepted by a person over the required age limit. We reserve the right to cancel your order if we reasonably believe you are not legally entitled to order certain goods.
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10:  Termination
We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.
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11:  Force Majeure
We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
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12:  Copyright and Intellectual Property
Our products may only be used for your own personal, non commercial home use.
You may not use any of our products for any commercial purpose.
Unauthorised copying, public performance, broadcasting, hiring or rental of any of our products or recordings is strictly prohibited.
If you are a professional therapist or practising hypnotherapist then you may use our recordings as a reference material for your own professional development. However:
You may not make copies of our recordings or their content.
You may not hire or rent our recordings.
You may not play any of our recordings to your clients.
You may not copy, reproduce, republish, download, post, broadcast, transmit, and make available to the public or otherwise, any that is produced by PESelfHelp.com content in any way except for your own personal, non-commercial use.
You also agree not to adapt, alter or create a derivative work from any PESelfHelp.com content except for your own personal, non-commercial use.
Any other use of the site content requires prior written permission from us.
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13:  Third Parties
We may provide links to other websites. We do not assume any responsibility or liability for the actions, products, and content of any of these external websites and any other third parties.
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14:  General
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.
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